How is the shipping cost calculated?
Shipping is free for orders over $200 and $10 for orders under $200.
All our products are shipped directly from our factory. Therefore, it may take more than 3-7days for delivery.
Shipping time does not include the 1-3 days of processing time needed to process your order from the date you place your order. We will make every effort to deliver your package as soon as possible. However, due to invalid addresses and customs clearance issues, additional time may be required.
After we ship your order, we will send you a logistics number and you can check the status of your shipment.
If your package does not arrive within 30 days of your order, you must contact our Customer Service Department within 30 days.
Ownership, terms and risks
All orders will be shipped within two business days. Please make sure your address information is correct, as we cannot redirect packages once they are on their way. All orders will be dispatched only to the address given at checkout. It is your responsibility to check and verify. If any loss occurs due to an incorrectly entered address or fraudulent transaction, you will be held liable as the sole bearer of the monetary loss.
Please note that you will be asked to sign for your package at the time of delivery. If you are not at home at the time of delivery and do not receive your package, an email will be sent to you to notify you. You may contact the courier company to arrange another delivery.
If you do not contact the delivery company within 5 days of your delivery attempt, they may return the item.
There will be some delay in delivery due to Covid-19.